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Our trucking insurance renewal came in high. How do we find out why, and what can we change?

Updated . Sources for every claim are listed at the end.

The short version

  • A renewal increase has a reason you can usually find: losses, driver changes, safety data, more units or miles, a different commodity or radius, or a change in how the market prices your class.
  • In Texas you can request your claims information in writing, and the insurer must provide it within 30 days, so ask for loss runs as soon as you see the number.
  • If the renewal also reduces coverage or changes conditions, Texas requires admitted insurers to send written notice of the material change at least 30 days before renewal.
  • Start by checking the exposure the quote is based on; errors in unit count, driver list, garaging or radius are common and fixable.
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Where renewal increases come from

A trucking premium is built from a few inputs. When the renewal moves, one or more of these moved:

  • Your loss history. Claims paid and open reserves in the last several years. Open claims with large reserves can hurt as much as paid claims.
  • Your drivers. New drivers, younger or less experienced drivers, or MVR violations. See what drivers trucking insurance can cover.
  • Your safety data. Roadside inspections, out-of-service violations and crashes that FMCSA publishes. See how CSA scores affect truck insurance and what an out-of-service rate is.
  • Your exposure. More power units, higher stated values, more miles or revenue, a wider radius, or a new commodity.
  • The limits and coverages. A new umbrella, higher cargo limit or added endorsement for a new customer.
  • The market for your class of business. Underwriters reprice whole classes when large verdicts and claim costs move. See what a nuclear verdict is.

Only the first five are about you. The last one is not, but it is why shopping or restructuring sometimes helps even when your record is clean.

Diagnose the increase: a checklist

Line up the expiring policy and the renewal quote side by side. Most of the answer is in the differences.

Renewal quote vs. expiring policy: what to compare
ItemWhat to compareWhy it moves the premium
Power units and trailersCount, VINs, stated valuesMore or higher-value units cost more; sold units left on the schedule cost money
Driver listNames, ages, experience, MVRsNew or inexperienced drivers and violations raise rates
Radius and garagingStated radius and garaging addressWider radius or a different garaging location changes the rating
CommoditiesWhat the quote says you haulHigher-hazard or higher-value freight rates higher
Rating basisPer unit, mileage or revenue estimateAn inflated mileage or revenue estimate inflates premium
Limits and deductiblesLiability, cargo, physical damage deductiblesHigher limits and lower deductibles cost more
Loss runsClaims, payments and reservesLarge open reserves can drive the renewal
Forms and endorsementsAnything added or removedCoverage reductions must be disclosed by an admitted insurer

The records you are entitled to ask for

Your claims information

Under Texas law, on written request a named insured under a commercial auto liability policy can get information on the disposition of claims, including each claimant and the amounts paid, settled or awarded (Tex. Ins. Code §542.101). A policyholder under a property and casualty policy can also request "a list of claims charged against the policy and payments made on each claim" (§542.102). The insurer must provide it in writing "not later than the 30th day after the date the insurer receives the request" (§542.103).

Ask for loss runs in writing the day you see the renewal. Every other market you approach will want them. See what a loss run is.

Notice of material changes

For admitted insurers, a change to a commercial auto policy at renewal that "reduces coverage," "changes conditions of coverage" or "changes the duties of the insured" requires a plain-language written notice, in a conspicuous place, "not later than the 30th day before the renewal date" (Tex. Ins. Code §551.056). That rule is about coverage changes, not price, but it is worth reading the renewal notice for it. A higher deductible or a new exclusion buried in a renewal can matter more than the premium.

Your own safety record

Check your public company snapshot on SAFER and your data on the Safety Measurement System. Carriers can log in to see their own measures and percentiles. If an inspection or crash is listed that should not be, look into correcting it through FMCSA's data review process.

Levers you can actually pull

Not every lever fits every fleet, and none of them come with a guaranteed result. These are the ones that tend to matter:

  • Fix the exposure data. Remove sold units, correct the radius, correct the mileage or revenue estimate, update garaging.
  • Revisit deductibles on physical damage and cargo. Higher deductibles trade premium for retained risk.
  • Restructure limits. Some fleets find it more efficient to carry $1,000,000 primary with an umbrella above it than to buy higher primary limits. It depends on the market.
  • Driver hiring and MVR standards. Underwriters reward documented hiring criteria and regular MVR checks.
  • Safety technology and documentation. See do dashcams lower truck insurance. Video helps most in defending claims, which affects losses over time.
  • Market the account. A different underwriter may see your class differently. Give them a complete submission: applications, driver list, unit list, five years of loss runs if you have them, and a short written explanation of any large losses and what changed.

If you are thinking of moving mid-term instead of at renewal, read can you switch truck insurance mid-term first.

What to do this week

  1. Request loss runs in writing from every insurer you had in the last several years. The clock is 30 days under Texas law, so start now.
  2. Compare the renewal to the expiring policy using the table above. Circle every difference.
  3. Ask your agent or the underwriter for the reason for the increase in writing. Ask specifically whether it is losses, drivers, exposure or class rate.
  4. Pull your SAFER snapshot and SMS data. Know what an underwriter will see.
  5. Correct exposure errors before the renewal binds.
  6. Decide on deductibles and limits based on your contracts. Do not cut a limit below what your broker agreements or shipper contracts require.

Need a second set of eyes? A renewal review compares the expiring and renewal terms line by line.

Common questions

Why did my premium go up when I had no claims?

Claim-free accounts can still see increases from more units or higher values, new drivers, roadside inspection results, a wider radius, a new commodity, or a class-wide rate change. Compare the renewal exposure to the expiring policy first; errors there are common.

How do I get my loss runs in Texas?

Ask the insurer in writing. Under Tex. Ins. Code §§542.101 to 542.103, a named insured can request claims information, and the insurer must provide it within 30 days of receiving the request.

Does the insurer have to tell me why the premium went up?

Texas requires a written reason for declinations, cancellations and nonrenewals, and notice of material coverage changes at renewal. A price increase alone is not a nonrenewal. Ask your agent or underwriter for the rating reasons; many will explain them.

Will raising my deductible lower the premium?

Usually some, on physical damage and cargo, but the savings vary by insurer and you take on more of each claim. Make sure your lender and contracts allow the deductible you choose.

Can I switch insurers at renewal without a gap in my filings?

Yes, if the new insurer’s federal filing or Texas Form E is made before the old coverage ends. Under the federal rules, a replacement filing accepted by FMCSA ends the retiring insurer’s liability on its effective date. Coordinate the dates so there is no gap.

Sources

  1. Tex. Ins. Code ch. 542, subch. C, Requests for Claims Information. Requests for claims information and the 30-day deadline (§§542.101 to 542.103).
  2. Tex. Ins. Code ch. 551, Cancellation and Nonrenewal. Notice of material changes on renewal for admitted insurers (§551.056).
  3. FMCSA SAFER: Company Snapshot. Public carrier snapshot underwriters review.
  4. FMCSA Safety Measurement System (SMS). FMCSA safety data and carrier login for own measures.
  5. 49 CFR 387.313T, Forms and procedures (BMC-91X, cancellation notice). Replacement filings end the retiring insurer’s liability.

This page explains insurance, not law. Have your attorney review indemnity and contract language; our job is making the insurance match it.

Keep reading

Find the gaps before a broker or a claim does.

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